- How much does LUMIN cost?
The price of LUMIN products is set by local distributors and varies from country to country according to local taxes. Please contact your local dealer or distributor for price information.
- Can I buy LUMIN directly from you?
We can supply directly as long as there is no existing distribution in your home country. Please email email@example.com for further details.
Note that when purchased directly from our Hong Kong office, you may be liable for import duty or taxes. Please check with your local authorities.
- How long is the LUMIN warranty?
There is a 24-month worldwide warranty period on all LUMIN products. If you have a warranty claim, please email firstname.lastname@example.org
- What is the difference between LUMIN A1 and T1
LUMIN A1 and LUMIN T1 share the same electronic components, external power supply and software features.
The difference is the solid CNC'd aluminium chassis. This improves shielding from external devices and also between the 2 internal circuit boards (one analogue, one digital). It also adds weight and mechanical stability.
- What is the difference between LUMIN D2 and D1
LUMIN D2 features:
A faster processor and tweaked component layout
DSD128 5.6MHz playback
Internal upgraded PSU
Larger case (to house the internal PSU)
Anodised Black and Raw Silver options
More sepcification details here.
- What's the difference between LUMIN L1 and a NAS?
LUMIN L1 music server is designed to be as simple to use as possible. It particularly suits those who are put off by the thought of installing MinimServer on a standard NAS.
Unlike a NAS, you cannot add music over the network. It has to be connected to your computer via USB for this purpose. As soon as you put LUMIN L1 on the network it will act as a music server. No configuration is necessary.
- Which UPnP AV music software is best for LUMIN?
LUMIN strongly recommend MinimServer. It supports all the features of LUMIN and much of the development and testing of LUMIN has been performed with MinimServer.
The current release of MinimServer supports Windows x86, Windows x64, Mac OS X, Linux x86 and Linux ARM.
Installation instructions are also available for recommended NAS products from Qnap and Synology: http://minimserver.com/installing.html.
- Which NAS products are best for LUMIN?
- Do I need to tag my music?
Yes, the LUMIN App uses these tags to organise your music.
Historically, server and control software has performed poorly with this method, leading to many people organising their music using folder structure on their servers. LUMIN seeks to improve on that system using tags to improve flexibility and browsing speed.
We recommend that you use appropriate tagging software to correctly tag your music library. A good example is Mp3tag.
- How long does the LUMIN App take to cache my music?
The very first time you use it, the LUMIN App will cache all the artwork. This can take a few minutes (approximately 250 albums per minute depending on the resolution for the artwork). After this first time, LUMIN only needs to load any new music that you might add to your library. Usually only a few seconds.
It is possible that a software update may require your library to be re-cached.
- Can LUMIN control my amplifier volume?
Currently, this feature is not available. The app volume control digitally adjusts the output from LUMIN. This is not necessarily the highest quality method and therefore we recommend that you use your amplifier's remote control for this purpose.
- Can the LUMIN App be used with other UPnP AV systems?
Yes. LUMIN uses the Linn UPnP AV Extension (now called OpenHome) and it is our intention to provide the LUMIN App for use with other systems that also use this extension. Currently, however, no warranty or guarantee of operation can be provided with systems other than LUMIN.
The LUMIN App will not currently control generic UPnP devices.
- Can other control Apps be used with LUMIN
Yes. You will need the LUMIN App (either on phone or tablet) for initial setup, but for playback you can use other UPnP AV (now called OpenHome) apps to control LUMIN. Some examples are Linn Kinsky and Kazoo, and BubbleDS Next.
- Can the LUMIN App browse by sample rate, resolution or file format?
Not with UPnP AV (OpenHome) browsing. If this is important to you, a workaround is to organise your music into folders based on these properties and then use Standard UPnP Browsing.
When streaming from TIDAL or Qobuz, information is passed to LUMIN about whether the file is MQA-encoded or High Resolution. This is indicated by small icons next to the titles.
- Can the LUMIN player be controlled by home automation system?
Yes, LUMIN network music player supports simple operation control via IP network. Please see the detail in this LUMIN Network Music Player network control protocol file.
- Is there a recommended Fibre Network setup for LUMIN X1?
Do not connect both fibre and copper Ethernet of LUMIN back to the switch as this creates a loop and will bring down the network. Instead, the copper Ethernet connection can be used to connect a NAS or LUMIN L1.
If a fibre media converter (FMC) is used instead of SFP switch, the connector type required for the fibre may be different, e.g. TP-Link MC210CS has an SC-type connector instead of LC-type.
From our own testing and from dealer and customer feedback we've assembled this list of compatible components:
e.g. CISCO SYSTEMS 24-Port Gigabit Switch (SG11224NA) (Note: This product is end-of-life with Cisco support ceasing end of 2020)
A pair of the same brand and type of single-mode 1310nm SFP modules
e.g. 10Gtek ASF13-24-10 (Note: 1. SFP module needs to be compatible with the chosen SFP switch. 2. LUMIN does not support SFP+)
LC-LC single-mode 9/125um Corning duplex fiber